Santander has to do millions to customers: repayments inadmissible!

Santander has to do millions to customers: repayments inadmissible!

Vienna, Österreich - Santander Bank has reacted and begins to repay unjustified lending fees. This is done in accordance with a significant judgment of the Supreme Court (OGH), which has classified a large number of contractual clauses as inadmissible. In total, more than 100,000 contracts are affected, and it is about repayments of "millions" euros, such as vienna.at reports.

At the center of the legal dispute were, among other things, loan processing fees of up to 1.5 % and various additional fees that were collected by the bank. The OGH said that these clauses are not permitted because they are non -transparent and unclear for the consumer. Necessary fees for services that are not clearly defined have also been rejected, so that many borrower can now hope for gun payments.

repayment modalities and information for customers

customers whose contracts are affected should access the active information on the bank's homepage. An application for review is required for contracts that have already been completed; A corresponding form is available online for this. Inquiries can be provided via the set up hotline at number 05 0203 2650, such as [Diepresse.com] (https://www.diepresse.com/19505953/urteil-zulaessigen-kreditgebuehren-kunden-gelden-zuruecker hold).

The decision of the OGH is based on a lawsuit by the Chamber of Labor (AK), which contested the inadmissible fees. Gabriele Zgubic from AK Vienna noticed that the actual services that are opposed to the fees are often unclear, which also makes the reclaims complicated. The AK is therefore planning talks with different banks to facilitate the repayments to customers.

inadmissible fees in detail

The fees considered inadmissibly include:

• one -time loan processing fees
• Account management fees
• fee of 12 euros for unsuccessful direct debit
• Additional fees that can be incurred according to the price slope
• Contract clauses for default interest

Mostly between 2015 and autumn 2023, previous and later contracts are also included. In this context, it can be seen that many people in Austria can assert claims for reimbursements, which is also discussed on the [cashper.at] (https://www.cashper.at/blog/ogh-revon- Number-Riche-kredit-büehren-unzulaessig). These reimbursement claims can be claimed up to 30 years retrospectively.

It remains important for consumers to check their credit contracts exactly and, if necessary, to support support from instances such as the European Consumer Protection Association (EKV). There is also the possibility for loans that have already been repaid. In this context, the consumer protection association also calls for repayments from other banks, such as Bawag.

The OGH judgment takes an important step in the direction of promoting transparency and fairness in the financial sector and could still have far-reaching consequences for other banks and their fee policy.