Sensational repayments for 300,000 EVN customers in Lower Austria!

Sensational repayments for 300,000 EVN customers in Lower Austria!

In Lower Austria there is currently a surprising repayment for around 300,000 households that are entitled to money or bonus points. These repayments result from an inadmissible price increase of the energy supply in Lower Austria (EVN), which was found by the Higher Regional Court of Vienna for illegal. The average repayments are between 50 and 335 euros. Over 100,000 people have already accepted the previous offer of the EVN, with the majority preferred to pay in cash. The EVN informs the entitlements by post and email in several waves and is on the road with an info bus in 18 communities to reach the citizens directly. There was high crowds in Strasshof on the Nordbahn, where everyone questioned decided to pay.

While most customers accept the repayment offer, the second lawsuit of the consumer protection association (VSV) raises questions and uncertainties. This lawsuit, which was submitted in the name of 90 EVN customers affected, aims to obtain refunds because the VSV perceives the repayments too low. In this matter, the VSV has already criticized a comparison that the Association for Consumer Information (VKI) had previously agreed with the EVN. According to VSV, fewer repayments are to be offered on the previous comparison offer than the customer is due. The acceptance of the current offer also means a waiver of possible additional claims for those affected.

uncertainty and legal steps

The lawsuit of the VSV could, however, become time -consuming, with a possible duration of up to two years. All entitlements have time to choose by July 31, whereby consultations are offered on site by June 6th. After this date, advice will only be possible by phone or online. A quick decision is advisable for many to avoid the possible loss of the claim and to ensure existing security.

The topic of price increases is reinforced by the increasing electricity prices that burden consumers in Austria. The VSV plans to submit complaints against the EVN and the association for improve the prices. In this context, the energy agency warns of higher network fees and the end of funding measures. From 2025, electricity prices and network fees in Austria could probably increase. The complaints of the VSV up to other legal steps could aim to secure fair prices from energy suppliers.

Overall, it turns out that customer activity is high and the uncertainty is great. Many households want to assert their claims, while at the same time the energy companies have to be called up at transparent price structures. Consumers should register on the VSV website to enforce their rights and receive possible repayments. The VSV has announced that it can also submit remedies if there is no cease and desist declaration from the companies. In addition, it is pointed out to achieve the possibility of achieving savings of up to 850 euros for electricity and up to 1,000 euros in gas by changing the provider.