Hundreds of thousands benefit: Santander has to repay inadmissible fees!

Hundreds of thousands benefit: Santander has to repay inadmissible fees!

Österreich - The Supreme Court (OGH) has decided that the Santander Consumer Bank has to repay inadmissible fees. This decision concerns over a hundred thousand loan contracts, which were mainly concluded between 2015 and autumn 2023. The reimbursement takes place without bureaucratic hurdles, so that affected people do not have to count on complicated procedures inside.

In the context of negotiations with the Chamber of Labor (AK), it became clear that the loan processing fee is assessed as non -transparent. This was often listed in the contracts together with other fees and was now also classified as inadmissible if there were agreement with other batches. According to [Kosmo] (https://www.kosmo.at/nach-ogh-urväd- Hundert-künden-kunden-kundebuehren-zurueck/) Santander will automatically adjust the balances with ongoing credit financing.

Details for repayment

From the beginning of June 2025, the customers concerned will be informed in writing about the amount of their credit. A second letter will notify the reduced credit rate and the shortened remaining term. There are also opportunities for loans already paid back: Customers: Inside, your claims can be asserted using an online form. A special telephone hotline for questions was supported: 05 0203 2650.

The repayments not only include the loan processing fee, but also the account management fees that were classified as inadmissible. These fees did not have to be billed separately, but were often non -transparent in the contract. This results in the fact that customers are also entitled to reimbursement here, as reported by the Workers' Chamber.

further inadmissibility and their effects

The laid-a-all-ending fees, which were collected in the event of unresolved direct debits, also includes

the so-called price-attachment fees for additional services. These were declared illegal if they were not contractually agreed.

The OGH decision is not only a seismograph for Santander, but also represents significant progress in consumer protection. Similar judgments against other banks, such as BAWAG, show that loan processing fees are generally considered to be grossly disadvantageous and ineffective, according to the [Https://www.ver consumer protection association.eu/kredit/). The consumer protection association supports over 3,000 borrower: inside the recruitment of illegal fees and offers a collection campaign to claim the claim for recovery.

The current situation assumes that millions of euros will be announced: inside, which could have a significant impact on the market for consumer loans in Austria.