Caritas cold telephone: helping homeless people!

Caritas cold telephone: helping homeless people!

The Caritas Burgenland started its winters with the "cold phone" to offer homeless people in the region during the colder months. This initiative runs from November 1 to March 31, 2025, a time when the falling temperatures represent a struggle for survival for many.

deservedly shows Caritas that there should be no reason that someone has to sleep alone and in the cold. To get a feeling for the urgency, says Caritas director Melanie Balaskovics: "Nobody should have to stay outside in the cold." The cold telephone can be reached daily between 8 a.m. and 10 p.m. on 0676/837 30 322.

help in acute emergency situations

If passers -by notice a homeless person, you can act immediately by simply calling. Caritas social workers take the clues seriously, set off and offer individual help that ranges from the output of sleeping bags to advice. Support is often organized in finding an emergency room.

Despite the efforts, it is not easy for many affected people to accept help. Melanie Balaskovics explains: "Because of psychological stress or shame, they are difficult to trust." These real challenges show how important commitment and support from the community are.

successful support in numbers

Already last winter there were 48 information from the refrigeration phone, and 38 people in need of help actually used Caritas' offers. The emergency shelters in Oberwart as well as the facilities "Refuge" and "Refuge" in Eisenstadt offer not only a roof over the head, but also a protected frame to recover from the hardships of life on the street.

Caritas also calls for help to help specifically, be it by addressing homeless people or financial support. If you want to donate a winter -proof sleeping bag and space in an emergency accommodation with 50 euros, not only do a good thing, but also make a significant contribution in the fight against homelessness in the region.

The use of Caritas is indispensable during this time. Support is of great importance, especially when the temperatures decrease and survival on the street becomes reality. The refrigeration telephone not only offers help, but a connection between the community and the people in need of help is also established.

For those who have questions or experience an acute emergency situation, the refrigeration telephone remains an important contact point for quick and uncomplicated support. For detailed information and other help offers you can inform .