Disaster on the bus: Mother with twins stop in the cold!

Disaster on the bus: Mother with twins stop in the cold!

An outrageous incident shook the young mother (31) on Wednesday morning, who with her four -month -old twins from Eisenstadt to Wr. Neustadt wanted to travel. The bus of the B20 line, which was specified as a low-floor vehicle, according to the "Scotty" timetable app, came without the necessary accessibility. As a result, she and her children had no space for the stroller or wheelchair. Consequence: The family had to wait an hour in the cold for the next train. However, injured hope of comfortable transport was not the only problem: the father of twins (35) expressed his anger about the inadequate information and pointed out that he could not accept such a transport without the necessary safety equipment for the children, which is considered life -threatening

communication range and reactions

The Landesholding Burgenland, which operates the transport companies, stated that he had reacted immediately to the reports about the error. According to group spokesman Christian Uhann, the endeavors to correct the incorrect information and avoid future inconvenience. He reported that the first note was received at 9:39 a.m., followed by a further message from a ÖBB employee. Despite intensive efforts to achieve the angry father, the conversation had been stopped several times. A proactive solution with the offer of a taxis was rejected due to the security -relevant concerns of the father. "The Burgenland transport companies are aware of the importance of correct passenger information," continued Uhann.

The criticism of the wrong timetable information is also raised by the ÖZIV Federal Association for People with Disabilities. Press spokesman Hansjörg Nagelschmidt emphasizes the need for reliable information on accessibility, since these are of crucial importance for people with disabilities, especially wheelchair users. Currently, however, the "Scotty" timetable app continues to indicate that low-floor vehicles are on the B20 line, which further exacerbates the situation and questions their reliability.