Shopping taxi for citizen benefit recipients: spectators stunned!

Shopping taxi for citizen benefit recipients: spectators stunned!

A scandal at RTL2 causes excitement! In the social documentary "Hartz und warm" there is a large shopping for the citizen of Hannelore and her neighbor Patrick from Trier on Christmas Eve. Hannelore, who lives with a narrow budget, spends 265 euros for food, including minced meat, potatoes and butter. But the crowning challenge follows after purchasing: Hannelore and Patrick have no driver's license and want to take a taxi. Instead, you have to put up with a waiting time of over an hour. In the end, you decide to put the shopping cart home yourself, which the viewers do not escape on social media. Many criticize the Situation and wonder how you can afford a taxi with so little money, while others partly agree with them and refer to the high food prices. The negative reactions of the audience are clear, as Derwesten.de reported .

inappropriate expectations for luxury services

In a completely different area, an experience from Latvia shows how important professional services are. A customer who wanted to book a luxurious car with a driver for a restaurant visit on New Year's Eve had difficulties with the limousine service Euro Limo. Despite the initial practical answers to his request, he finally received no feedback and experienced the greatest disappointment in relation to customer service. Although the first email gave a positive answer, the promised feedback failed to materialize and the subsequent email was ignored. These negative experiences not only unmask the problems in the service industry, but also illustrate how important reliability is - even when it comes to adequate special requests, such as Tripadvisor.com reports .