Ex-Minister Kdolsky indignant: 1,960 euros Subsequent Vienna Energy booking!
Ex-Minister Kdolsky indignant: 1,960 euros Subsequent Vienna Energy booking!
The former Minister of Health and Family Andrea Kdolsky is outraged by Vienna Energy. On Facebook, she reported an incident that not only surprised her, but also touched it embarrassed. While she wanted to buy rolls at a gas station, she was rejected with her ATM card. During a later review of her account movements, she found an unexpected debit of 1,960 euros from the Vienna energy. This debit was declared as an additional payment and corresponds to about 50% of the average monthly amount.
Kdolsky expressed her displeasure on the procedure of the Board of Directors of Vienna Energy and criticized the high annual genre of 430,000 euros, which Michael Strebl, the board. She announced that every KWH on the bills was precisely checked and made it clear that she no longer blindly trusted the company.
Different experiences of consumers
The problem with regard to the annual accounts in Vienna energy is not limited to Kdolsky. A report by consumer.at shows that other consumers are also dissatisfied with the annual accounts of Vienna Energie Vertrieb GmbH & Co KG. A person affected turned to the consumer protection of Austria after determining the ambiguities of the basis for the clearing and the KWH prices.
The customer had tried to clarify her open questions with Vienna energy, but her efforts were unsuccessful. It received different and contradictory information in many ways and was forced to contest the changes to the general terms and conditions. Consumer protection combined and wanted to receive an inflated annual statement. After several attempts to contact, clarification could finally be achieved.
energy transition in Austria
The objective of the government includes an increase in the proportion of renewable energies to at least 57% by 2030 and a desired climate neutrality by 2040. Despite this progress, 59% of the energy supply of Austria is still based on fossil fuels, which are mainly imported. The traffic sector is still heavily dependent on oil.
The associated challenges are further tightened by the planned conversion to intelligent technologies to increase energy efficiency and the introduction of electromobility. In view of these developments, it is all the more important that companies such as Vienna energy ensure transparent information policy and reliable accounts.
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| Ort | Wien, Österreich |
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