Exchange Christmas presents: The most important thing for buyers in the city!

Exchange Christmas presents: The most important thing for buyers in the city!

Kärnten, Österreich - The rush to the shops is noticeable after Christmas, because the exchange of Christmas gifts is in full swing. In the cities, consumers frolic to exchange gifts and to redeem vouchers. Monika Puschnig, a seller, found that significantly more private gifts such as sweaters or shirts were bought this year, in contrast to the many vouchers of the previous year. "The women were wrong with the men," she reported humorously. Many consumers take the opportunity to buy something.
like Tagesschau reported, it is important not to wait too long during exchange, since vouchers are sometimes valid for up to 30 years. Consumer protector Stephan Achernig pointed to inflation that can reduce the value of vouchers. In addition, the bankruptcy risk of dealers could mean that in the worst case voucher owners go away empty -handed. Another problem is fraud in online trading. Uncolored gifts often find their way into web shops, but buyers have to be careful: fraudsters often use these platforms.

rights of consumers when exchange

A central aspect of exchange is the legal lack of a standard return law for gifts bought in retail. The seller is not obliged to take back the goods unless it was poor from the start. In this regard, orf Carärnten had already emphasized that many shops have set up generous goodwill regulations in the run -up to Christmas. In the online shopping, however, consumers enjoy a right of withdrawal of 14 days without having to state reasons. This also includes special regulations of individual online retailers that offer longer return periods.
It is important to consider the corresponding deadlines and conditions before returning so as not to risk loss of gifts. In most cases, the dealer informs about the exact return costs, and sometimes he also takes over them voluntarily. This allows consumers to ensure that unwanted Christmas presents are not irrevocably lost.