Hofer calls back dangerous cutlery - risk of injury for customers!
Hofer calls back dangerous cutlery - risk of injury for customers!
The focus is currently on the recalls at the popular crofton cutlery sets, initiated by the Hofer KG in cooperation with its supplier ASCE - Aldi Süd Group Supply Chain Entity GmbH. The affected products, the "Crofton Special Bedleck 16-Part" and the "Crofton cutlery set 24-part", were called back due to potential risk of injury after it was found that some cutlery parts could have sharp edges. This can lead to serious injuries when used. The articles concerned have been available in all Hof branches in Austria since December 9, 2024 and the sale was stopped immediately. Customers can return the products in the shops and receive the purchase price back without receipt, such as Apa-OTS reported.In addition to the recall information, Hofer also announces personnel changes in her management. Marietta Schorn, the previous board member of Hofer, will switch to the board of Aldi Süd Australia for two years from July 1, 2023. During this time, her position is taken over by Birgit Reichetseder, who last held the management of the Customer Interaction Unit. Birgit Reichetseder has been with Hofer for two decades and has gone through various positions, including the shopping manager, such as esmmagazine.com Notes. In a further step, Hofer expanded the delivery service in March, which enables customers to conveniently order their food online and have them delivered to their home.
consumer protection and change of management
The recall actions are an important sign of the company's proactive consumer protection. At the same time, the personnel changes show the willingness of Hofer to strengthen their leadership and grow in international markets. With the relocation and expansion of your delivery services as well as the strategic realignment of management, Hofer remains relevant as a competitor in retail in Austria and beyond.
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