Stadtsparkasse Remscheid inspires with a successful Openhouse week 2024!

Von WOM

The "Openhouse Week 2024" in Remscheid represents a special milestone for the Stadtsparkasse. After months of intensive preparation, around 1,500 guests took part in this measure, which should not only illustrate the transformation of the Sparkasse, but also deepened the connection with customers. Each visitor represented the diversity of the customer base and found himself in an extraordinary offer of 50 workshops and events, which took place in the main office as well as in the Hasten, Lennep and Lüttringhausen branches.

"This week was crucial to show what we have already implemented and what will come in the future," said Michael Wellershaus, the CEO of the Stadtsparkasse. The exchange with the visitors, which ranged from fraud -proof information to valuable tips for young professionals to direct discussions with volunteers, demonstrated the commitment of the Sparkasse to understand and react the needs of its customers. The special Thursday, which was dedicated to guests from the Sparkassen-Finanzgruppe from all over Germany, was particularly highlight of the event.

experiences and feedback

The colleagues present were particularly enthusiastic about the progress that the Stadtsparkasse had already achieved in its transformation process. "Many participants were surprised and inspired by our approach," continued Wellershaus. Friday marked the end of a program that significantly strengthened the team spirit within the Sparkasse. Peter Hardebeck, board member, emphasized that the successful implementation of an event of this size was only possible through joint commitment. "Everyone has recognized that teamwork is the key to success," said Hardebeck.

Now, after this impressive conclusion, the Stadtsparkasse looks back and evaluates all workshops that have taken place. "We will analyze the results in detail and continue to work on this basis in order to comprehensively achieve our goal of being more than just a financial home," concludes Wellershaus.

The open type of communication and the wide range of events set new standards for the interaction between the financial service provider and its customers. This commitment to transparency and customer loyalty could serve as a model for other institutes in the field of financial services. The positive response to the "Openhouse week 2024" laid the foundation for future initiatives and an even greater focus on the needs of customers.

For more information on the details of this impressive week, see the current reports on www.waterboelles.de .