Job centers switch off email service-citizen benefit recipients in need!

Job centers switch off email service-citizen benefit recipients in need!

The grief of closing communication channels between job centers and citizens' money recipients draws wide circles. From now on, the job centers in Germany will no longer accept emails from those who rely on government support. Instead, citizens should only communicate via an online portal called "JobCenter.digital" in the future. According to the Federal Employment Agency, this step is underpinned with the aim of minimizing security risks such as phishing attacks.

in Dortmund and elsewhere, however, this decision is sharply criticized by experts. The lawyer Harald Thomé, a respected specialist in the field of social law, sees a clear violation in this regulation. "An informal procedure for contacting is required by law," he emphasizes. The new requirements could undermine the right to simple and low -threshold access to the job centers.

The new regulation in detail

In order to get in touch with the job centers, citizens' money recipients must now register online. You can only communicate via a secured mailbox after this registration. This measure is supposed to increase security, but could bring many people into a difficult situation, especially those that are not familiar with the technical requirements of the Internet.

The criticism of this regulation grows because many people who rely on citizens' allowance are not only financially, but also digitally disadvantaged. The reference to an online portal could be seen as an additional hurdle, and here too the problem shows that Thomé appeals-the right to an open and accessible procedure is damaged by this decision.

Citizens' head organizations and social associations fear that compliance with this new regulation could end up with a bad end for many. "It remains to be seen how the job centers will handle it," says a spokesman for a well -known social organization.

Für eine detaillierte Betrachtung des Themas und weitere Informationen zu den Auswirkungen dieser Entscheidung auf die Bürgergeld-Empfänger, See the current reporting on www.merkur.de .