Criticism of the water tower café: coffee and cake too expensive for 15.70 euros?

Criticism of the water tower café: coffee and cake too expensive for 15.70 euros?

In the water tower café in Cuxhaven, a price discussion causes excitement. Guests complain about the high prices for cakes and coffee. For only two little things, a cappuccino and a normal coffee, visitors paid a proud 15.70 euros. Such costs have already led to negative feedback on social media.

The first critical voice came from Diana Mettger, who reported on her disappointing visit in a Facebook group. Your experiences are now also reflected in the comments of other guests. Frank Berger informed similar concerns after he was also asked to pay for Rübli and lemon cake in combination with hot drinks. "We found that not reasonable," said Berger. He expressed understanding of the renovation costs, but makes it clear that dissatisfied customers could be the biggest losers in the long run.

reactions on social media: "once and never again"

The response to price criticism is great. There are almost 400 comments in the Facebook group that sharply condemn the high prices. Sentences like "This is already usury!" or "bottle of water 7.50 euros!" Make it clear that many guests find the pricing simply inappropriate. Diana Mettger put it concise: "I personally find it totally exaggerated. Once and never again."

to the request to explain the background of this price calculation, the operator of the café, Alain Caboussat, reacted to Kreiszeitung.de. He emphasized that the prices and the offer were clearly visibly presented. "With us, the products and the prices in the café are clearly visible. Coffee menu is on every table with the prices," he said. The decision as to what is consumed is entirely with the guests. He also assured that everything was homemade and prepared with the best ingredients.

high quality and ambivalent ratings

Despite the criticism, the water tower café also receives a lot of praise. The Google rating is remarkable 4.7 out of 5 stars. Guests report on a great ambience and friendly service. A visitor review emphasizes that the café in the historic water tower is worth a visit and the cakes are considered excellent. "The cake is very excellent. There is a passion for quality here," is another positive feedback.

The price structure on the North Sea is not new and often brings discussions with it. Again and again tourists complain about high fees that could primarily exclude families with lower incomes. Nevertheless, the water tower café shows a very mixed balance: On the one hand, the critics who doubt pricing, on the other the many visitors who appreciate the quality of the food and drinks.

Against this background, it remains to be seen how the café will position itself in the future. In any case, the operators endeavor to create a positive experience for their guests while the customers keep an eye on their wallets.

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