Postbank closes branch in Senftenberg - what does that mean for customers?

The Postbank closes its branch in Senftenberg, on Neumarkt 2-4, on January 29, 2025. Until the closure, the usual service remains in the branch. Customers are informed about alternative locations, advisory services and nearby ATMs by notice and personal cover letter. Free cash withdrawals are possible on these ATMs.

In addition, postal and package services will continue to be available in the partner branch of Deutsche Post in Bahnhofstrasse 35c. An alternative Postbank branch is located in Cottbus, Berliner Straße 6. In this branch, financial issues such as building finance, retirement provision, private loans and securities are advised. Postal services can also be used there and cash can be paid and paid. The Cottbus branch has an ATM and a service terminal. On request, Postbank Finanzberatung also offers home visits, such as Niederlausitz Currently reported.

further branch closings in Brandenburg

The Postbank also plans to close its branch in the Senftenberg castle park center in 2025. The branch in Lübben is also closed. The reason for these closures is the reduction of the branch network in Brandenburg due to changed user behavior. The demand for inpatient offers has decreased because many customers now use online and mobile banking.

Customers will be informed in good time about notices and personal writing. The letter and parcel services were already moved to Bahnhofstrasse 35c at the end of July. Postbank intends to offer a completely digital product and service offer and to develop into a "mobile-first" bank. Customers can continue to use all cash Group ATMs free of charge, including partner banks and participating Shell petrol stations.

In addition, Postbank offers free telephone banking that does not require a smartphone. There will be no termination -related dismissals; Customer advisors are continued in other branches or regional consulting centers. Discussions with the remaining employees should find individual solutions such as partial retirement or severance payments. However, the future of the tenancy in the castle park center after the closure is unclear; Details on rental contracts have not been announced by Postbank, such as Seenluft24 reported.