Aldi cashier in stress: The race against time reveals scandal!
Aldi cashier in stress: The race against time reveals scandal!
In the Berlin branch of the Discounter Aldi Nord, the cashier is under immense pressure. An employee recently pointed out the terrifying working conditions in an interview. A counter at the cash register checks how quickly the goods are scanned - the magical number is over 3,000 attacks per hour! Those who do not reach this value are put under pressure and receive negative notes that lead to discussions with superiors. According to the cashier, this pressure means that employees often have to act like machines, which affects the quality of the customer service in the long term, as reports berlin-live.de.
But that's not all: if customers need more time when packing, this is taken into account directly on the working hours of the cashiers. In addition, the employees have to unload new goods in the warehouse within just half an hour. This excessive demand and the constant race against time often lead to complaints on the part of customers and even dismissals. Aldi himself reacts to the allegations with the statement that the company appreciates its employees and offers ongoing training courses to promote their skills. Nevertheless, the tense situation remains, which the employee in question and indicates the need for changes, as Mein-berlin.net also notes.
a tense work environment
The Aldi employee describes that working conditions are not only stressful, but also difficult to perform the customer. "Sometimes it is difficult to stay friendly when you are under stress," she says. Despite the official company claims that there is a high level of employee satisfaction, the employees state that this is not the case. "The long average company affiliation at Aldi Nord speaks for itself," counter a company spokesman, while the experiences of the employees reflect a completely different reality.
The situation at Aldi in Berlin is a visible example of the challenges that many health insurance staff have to deal with in today's working world. The overload you experience not only affects your health, but also on customer satisfaction, which could force the discounter to rethink your internal processes. You can find out more about the information and statements of the employee in the article by berlin-live.de and the reports from mein-berlin.net .
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Ort | Charlottenburg-Wilmersdorf, Deutschland |
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