Messenger services dominate: SMS and telephony in a dramatic decline!

Messenger services dominate: SMS and telephony in a dramatic decline!

Österreich, Land - The communication landscape in Austria has experienced a dramatic change in recent years. According to OTS , the use of messenger are enormous in the 3rd quarter 2024. The Austrians: The inside sent 25.8 billion chat messages, which corresponds to more than the hundred times the 219 million SMS sent. This dramatic decrease in SMS and the decline in classic phone calls are signs of a large -scale trend towards internet -based forms of communication.

dr. Klaus M. Steinmaurer, managing director of RTR for telecommunications and post, emphasizes that 99% of communication is now being carried out via messenger services. However, this development also raises questions about public security, since the use of these services could bring unexpected consequences for data protection and the safety of communication. In total, the Austrians were on the phone: 13.7 billion minutes in the same period, with 5.8 billion minutes on classic telephony and 7.9 billion minutes on internet -based telephony.

growth of internet -based services

The development of internet-based communication includes various services such as internet telephony, video telephony and emails that are competitive for classic telephony and SMS. A report by rtr shows that almost two thirds of all the telephoning minutes are now being handled over the Internet. This also manifests itself in an increasing use of video conferences, which now make a significant share in the communicative interactions

The switch to internet -based communication services is favored by the legal equality of certain areas of these technologies using classic communication methods, as is determined in the Telecommunications Act of 2021. The survey to use these services shows that nine out of ten messages are transmitted via messengers or emails.

Influence of digitization

Digitization has fundamentally changed the way people communicate. According to BPB there are now countless platforms that enable users to publish content in various formats. This not only has an impact on private discussions, but also on public discussion, with new forms of communication promote the transparency and diversity of opinions.

At the same time, traditional mass media face challenges, especially with regard to financing. The emigration of advertising revenue to digital platforms has increased the pressure on established media. In addition, there are phenomena such as disinformation and algorithmic filter bubbles that influence the public debate.

Overall, it can be seen that messenger services outpire the classic forms of communication and the way in which people interact in Austria, change sustainably. The future of communication is significantly shaped by digitization that entails both opportunities and challenges.