Carinthia introduces her own AI: Revolution for citizens and administration!

Carinthia introduces her own AI: Revolution for citizens and administration!

In a pioneering step for digital administration in Austria, the state of Carinthia has launched its own artificial intelligence (AI) called Carinthia. This innovative solution was recently presented by Governor Peter Kaiser and his IT boss Christian Inzko and marks the first independent AI development of a federal state in Austria. Carinthia is tested in a first test phase of 100 state employees and is intended to accelerate and automate the administrative processes by being able to do more efficiently, such as dolomitenstadt.at reported.

The introduction of Carinthia is particularly important, since around 40 % of the state employees will retire in the coming years. This staffing is a challenge that is reinforced by the shortage of skilled workers. The AI ​​is intended to help keep the valuable knowledge of the outgoing employees and to compensate for the lack of personnel. Inzko emphasizes that Carinthia's data is processed in an in -house data center. In this way, they remain protected against any external risk, which is an important point in terms of data protection, so ktn.gv.at .

more efficient processes for the citizens

With the introduction of Carinthia, the state employees can react faster to citizens' inquiries and the administration overall more service -oriented. Kaiser announced that the AI ​​is already used in test companies in various departments and should be available to the citizens by autumn 2024. For employees, there will be targeted training courses to ask the right questions and to deal effectively with the technology. It is also planned to develop a voice -controlled chat bot that can answer standard inquiries on the phone.

The investment in Carinthia, which amounts to 80,000 euros, is to be quickly amortized by the efficiency increases. Kaiser emphasizes that Carinthia is regardless of large international providers with this in -house development and continues to guarantee the highest security standards for the personal data of the citizens. Carinthia takes a pioneering role in the nationwide digitization and sets a sign in the use of artificial intelligence in the public sector.