Alarming security study 2025: Crime threatens Austria's trade!

Alarming security study 2025: Crime threatens Austria's trade!

The new security study 2025, which was carried out by the trade association in cooperation with the Federal Ministry of the Interior (BMI) and the Federal Criminal Police Office (BK), shows alarming results: 86 percent of Austrian retailers report on experience with crime in their business, 42 percent of which were affected several times. Every year, loading steels causes damage of over 500 million euros, which makes up more than 0.6 percent of the total sales of retail. Interior Minister Gerhard Karner emphasizes that digitization and artificial intelligence offer new possibilities, but the threats from cybercrime also grow significantly, which is a serious risk for many retailers. According to the study, phishing (63 percent), malware attacks (56 percent) and bot nets (23 percent) are the most common forms of cybercrime in stores.

shopping experience and security measures

Although crime is increasing in inpatient trade and online, the Austrians express a positive feeling regarding safety when shopping: the average security value in retail is rated with 83 out of 100 points. Safety systems such as securing goods are recognized by 93 percent of customers, with most of them perceive them as not very disturbing. The most common crimes include shop theft (91 percent of dealers affected), payment with counterfeit money (45 percent) and classic burglaries (42 percent). In order to avert these threats, many dealers use protective measures such as the closure of operating rooms (53 percent) and training for employees (47 percent). 64 percent of the shops of cybercrime and order fraud were also affected in online trading, which underlines the importance of investments in security measures, as Rainer explains from the trade association.

The security study 2025 also illuminates that 27 percent of consumers have already become victims of fraudulent online shops. The sectors fashion, electronics and trips are particularly affected. In order to strengthen the trust of customers, more and more online retailers are relying on safe payment methods such as credit cards (accepted in 84 percent of the shops) and invest more intensively in IT security. In addition, initiatives such as "Safe to shop together" are used to better protect retailers and customers. This shows that in addition to the investigation, preventive measures in the fight against crime are of the greatest urgency. The complete results of the security study 2025 are on medianet.at visible where the current situation is discussed comprehensively.

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OrtWien, Österreich
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