Kikaleiner insolvency: How to get your deposits back!

Kikaleiner insolvency: How to get your deposits back!

In the world of furniture, the bankruptcy proceedings of the Kikaleiner cause plenty of excitement. Customers who have paid for downpayed down payments now have the option of getting their money back- provided the payments were made using a credit or debit card. As reported kosmo.at , there is a period of 120 days from the order or the planned delivery date for applying for a refund. The return can be made using a "charging back" procedure, also known as sales reclamation. This is particularly important in cases where products were not delivered or services were not provided, as with the bankruptcy of Kikaleiner.

This is how the charging process works

The charging process process is a generally recognized approach in Austria, which is supported by large credit card providers such as Mastercard or Visa. The Chamber of Labor (AK) advises consumers to use the corresponding forms of their banks for reversal. However, it should be noted that each sales reclamation is checked individually and reimbursements are not guaranteed. "There is no legal right to a chargingback," emphasizes Christian Prantner, Financial expert of the AK, such as noe.orf.at

Customers should ensure that you provide evidence of the non -delivery of the goods, for example through an expired delivery date or corresponding confirmations from the insolvency administrator. Kikaleiner plans to inform the customers concerned on Monday about the status of their contracts and down payments, which clarifies the Situation considerably for many uncertain consumers.