MyDPD app wins ÖGVS Award: The best parcel service app 2025!

MyDPD app wins ÖGVS Award: The best parcel service app 2025!

The MyDPD Package Management app from DPD, Austria's leading private parcel service, has again won the coveted ÖGVS app 2025 in the "Package Services" category. This is already the fifth award in a row, which appreciates the satisfaction of the over 800,000 users: inside who download the app and use it regularly. The Austrian Society for Consumer Studies (ÖGVS) received more than 162,469 reviews of 532 apps from 62 industries, which resulted in the MyDPD app as particularly innovative. "For us, this award is a great confirmation of our innovative customer service approaches," said Mag. Rainer Schwarz, Managing Director of DPD Austria. He emphasized the advantages of the app that offers functions such as live tracking of the packages, diversion options and individual delivery preferences.

Innovative functions of the MyDPD app

The MyDPD app enables its user: inside, to activate push messages in order to be informed immediately about the status of their programs. In addition, you have access to a mobile package certificate and a practical address book at any time. DPD Austria is present with around 2,500 logistics experts: inside and a fleet of 1,600 vehicles in the country and operated in 2024 with over 62.3 million moving packages. This laid the basis for the excellent quality of service that supports the app.

dpd Austria, as part of the geopost group, benefits from an extensive network that includes 3,000 pickup locations throughout Austria. This infrastructure ensures fast and reliable services for both companies and for private customers: inside. The constant improvement of the app and the service offer takes DPD from other providers and consolidates its position on the market, as also shows the multitude of positive user ratings, which led to the award, as DPD in a Explanation