Bank99 paralyzes 300,000 accounts: Easter holidays in payment chaos!

Bank99 paralyzes 300,000 accounts: Easter holidays in payment chaos!

The "Bank99" announces massive restrictions on banking for the upcoming Easter weekend, which lasts from April 18 to 21, 2025. Around 300,000 customers across Austria are affected because the bank will carry out comprehensive maintenance work. From Friday, April 18, at 2 p.m. to Monday, April 21, at 7 a.m., online banking and the associated app will not be available. Customers are encouraged to handle important transactions and transactions before April 18. Payment orders will only be accepted on Thursday, April 17, until 2:30 p.m. Later transfers will not be processed until Tuesday, April 22nd.

like 5 minutes reports due to the change that is to be taken back to the takeover of the Ing-Diba in 2021. The aim of this maintenance work is to bring the apps and systems together and to enable a smooth transition to the "Bank99" online banking for customers of "ex-Infanking". The bank recommends that its customers withdraw cash in good time or use credit cards for payments. In addition, restrictions on cash registers, ATMs and individual transaction limits can occur, which could result in further difficulties in payment transactions.

restrictions and customer information

The announced maintenance work and the associated restrictions were also communicated via electronic notifications to the affected customers, as Kosmo . Customers have to become prepared for significant restrictions in electronic payment transactions. This applies not only to use online banking, but also the everyday payment processes in retail and at ATMs.

The integration of "ex-Ing banking" into the "Bank99" system should be the main reason for this comprehensive maintenance work. The bank is responsible for ensuring a seamless change. According to the bank's information, however, those responsible are still pending for an official statement.

These developments occur against the background of growing discussions about IT disorders and service problems in banking. Like by Ferber Langer , not only customers of "Bank99" suffer from the effects of technical disorders. In general, bank customers report difficulties with the processing of financial transactions, which often leads to serious problems, for example in the field of construction finance.

Overall, the announcement of "Bank99" for the Easter weekend has the potential to present numerous customers with great challenges. The bank must now ensure that the transition to uniform collaboration of the systems is as smooth as possible in order to regain the trust of its customers and to avoid future problems.