Hustle and bustle in the emergency room: insights into the Diakonieklinikum Rotenburg
Hustle and bustle in the emergency room: insights into the Diakonieklinikum Rotenburg
In the Diakonieklinikum in Rotenburg (Wümme) there is a quiet atmosphere on the ground floor, especially in the chapel and in the foyer. As Kreiszeitung , however, the picture is very different in the emergency room and long waiting times Everyday life, which is made clear by a sign that indicates. A digital display shows the waiting numbers, whereby number 433 was active for 30 minutes before the next number, 434, illuminates.
Three young people, including a woman with a rail on the leg, are treated at the inpatient recording. Most patients and visitors behave in the foyer; Snack and coffee machines are rarely used. The hospital staff shows a wide range of emotions, from serenity to exhaustion. Patients and visitors have different experiences: some work relaxed while others are anxious.
waiting times and digital technologies
The digital display in the hospital signals that the photovoltaic system has already generated 157.6 kilowatt hours of electricity. Certificates hang on the walls that create trust in the treatments. Mobile phones are widespread among the waiting people, with some loud conversations. There is a mixed feeling of respect for the staff and personal reservations towards hospitals. The time perception varies greatly between those present: while doctors act quickly, others are waiting patiently. A woman asks a hospital employee during her waiting period for her pick -up.
In order to ensure the safety of the patients in the emergency room, the Manchester Triage system is used in the Asklepios clinics. As Asklepios , it is a quality-assured question and assessment system that gives health risks into colors. Patients who are conscious or reaching the emergency room are asked in a structured manner to assess the severity of their illness.
The triage takes place in different categories: red means immediate treatment, orange stands for very urgent risks that need to be treated within ten minutes. Yellow risks are urgent cases, the treatment of which should take place within half an hour. Green and blue classify normal and non -urgent symptoms with longer waiting times. Patients often feel long waiting times as unfair, especially when others are preferred.
Communication about medically necessary prioritization is crucial to avoid misunderstandings. Each patient receives a so -called first view from a doctor, regardless of his risk assessment. Enlightenment and empathy are essential to prevent escalations. The team is encouraged to treat patients with care. Even if no physical cause of pain is found, it is important to perceive the need of the patient, since the patient volume is higher than the number of emergency team members.
-transmitted by DetailsOrt Rotenburg (Wümme), Deutschland Quellen
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