Violence in the hospital: new training sessions for more security!

in the Salzkammergut Clinic, with locations in Bad Ischl, Vöcklabruck and Gmunden, an incident of verbal or physical violence is reported every day. This situation is alarming because there is now systematic electronic recording of such incidents. In order to ensure the security of the hospital staff, after such incidents you offer immediate support from specially trained colleagues. "Our patients are not fundamentally violent, but in most cases are afraid and concerns," explains the nursing station manager Barbara Baumann in the ORF report. In order to cushion the loads, the hospital relies on de-escalation training that was recognized as necessary during Corona pandemic.

Especially critical areas are the inlet lock and the emergency ambulance. In these training sessions, those involved learn how to help the patients without endangering themselves, even if violent attacks occur. "We teach the participants simple techniques to free themselves from a clasp or what to do if you are captured on the service clothing," explains Christine Haas, who acts as a de-escalation trainer. Self -protection is at the top in an emergency.

Legal framework for patient safety

In Germany, the security of the patients is regulated by the patient law law, which already clearly defined the information obligations and duties of information for doctors in 2012. As explained in Springer article, clear regulations regarding the consent and the rights of patients are important to ensure a trusting relationship between doctor and patient. The guidelines aim to strengthen the self -determination of the patient and make mistakes in medical action more transparent.

The challenges that arise from the combination of medical care and the necessary protection of the staff are a central topic in both Austria and Germany. The de -escalation techniques and legal framework already discussed show how important a sensitive handling of patients is in order to ensure both their security and those of the healthcare employees. These are crucial steps to fundamentally improve the quality of the treatment and defuse emergencies, such as and Springer report.