Loneliness at Christmas: The emergency call services are in constant stress!

The holidays are just around the corner, and with them there is growing concern for lonely souls and people in need. Facilities such as the Telefonselsorge , the social psychiatric emergency service and the medical radio service can be reached around the clock during this time to offer support. Dr. Georg Psaota, chief physician of the psychosocial service, warns of the calls of 20 to 30 percent, especially in the pre- and post-Christmas season. The topics of conversation often revolve around loneliness and relationship conflicts, which are particularly pronounced during the holidays. PSATA emphasizes the social tendency towards loneliness, which is reinforced by the holidays.

The time after Christmas is particularly stressful, which is often shaped by insults and disappointments. While people are often unsure of how to shape their free time - many leisure facilities are closed - this is often accompanied by increased alcohol consumption that can result in additional conflicts. The telephone support is crucial! Even before Christmas, the facilities report a higher volume of help seekers. According to Diakonie Sachsen , the demand on the holidays will increase even more, which sometimes leads to callers that cannot get through in peak times.

medical radio service under pressure

In addition to pastoral support, the Ärztunkdienst on the holidays an enormous demand. Up to 1,000 calls and more than 500 home visits are expected every day. The most common health problems this season are respiratory infections such as cough and runny nose. The doctors are ready to provide quick help because the regular family practice is closed during the holidays. During this time, up to 20 doctors and other teams of doctors are on will to ensure prompt support to the patient.