Loneliness at Christmas: The emergency services are under constant stress!
Available around the clock: Telephone counseling and medical radio service help with loneliness and health questions on public holidays.

Loneliness at Christmas: The emergency services are under constant stress!
The holidays are just around the corner, and with them comes growing concern for lonely souls and those in need of help. Facilities like that Telephone counseling, the social psychiatric emergency service and the medical radio service are available around the clock during this time to offer support. Dr. Georg Psota, head of the psychosocial service, warns of a 20 to 30 percent increase in calls, especially in the run-up to and after Christmas. The topics of conversation often revolve around loneliness and relationship conflicts, which are particularly pronounced during the holidays. Psota emphasizes the social tendency towards isolation, which is reinforced by the holidays.
The time after Christmas is particularly stressful, as it is often marked by insults and disappointments. While people are often unsure how to spend their free time - many leisure facilities are closed - this is often accompanied by increased alcohol consumption, which can lead to additional conflicts. Telephone support is crucial! Even before Christmas, the facilities reported a higher volume of people seeking help. Loud Diakonie Saxony Demand will increase even further during the holidays, which sometimes means that callers cannot get through immediately during peak times.
Medical radio service under pressure
In addition to pastoral support, the Medical radio service huge demand during the holidays. Up to 1,000 calls and more than 500 home visits are expected every day. The most common health problems this season are respiratory infections such as coughs and colds. Doctors are ready to provide quick help as regular GP practices are closed during the holidays. During this time, up to 20 doctors and other medical teams are on standby to ensure timely support for patients.