Heute ist der 7.06.2025
Datum: 7.06.2025 - Source 1 (https://www.ots.at/presseaussendung/OTS_20250526_OTS0154/valuelabs-gewinnt-neun-globee-awards-und-bestaetigt-seine-position-als-marktfuehrer-bei-agentischen-ki-diensten):
- ValueLabs wurde bei den Globee® Awards 2025 for Artificial Intelligence ausgezeichnet.
- Das Unternehmen erhielt acht Gold- und eine Bronze-Auszeichnung in verschiedenen Kategorien.
- Die Auszeichnungen betonen die Position von ValueLabs als Anbieter von KI-Dienstleistungen.
- ValueLabs entwickelte AiDE®, ein Enterprise Operating System, als Reaktion auf die Einführung generativer KI vor 28 Monaten.
- Das Unternehmen erklärte sein bisheriges Geschäftsmodell für obsolet und implementierte AiDE® intern.
- AiDE® steigert die Produktivität, verbessert die Qualität und erweitert die Möglichkeiten in der Softwareentwicklung.
- ValueLabs bietet vertikale KI-Beratungs- und -Lösungen an, um Unternehmen bei der Neugestaltung ihrer Geschäftsmodelle zu unterstützen.
- Die Auszeichnungen umfassen:
- Gold Awards:
- Artificial Intelligence Company of the Year: ValueLabs
- Best Achievement in Artificial Intelligence Operations: AiDE Operations
- Best AI Platform: AiDE®
- Best AI-driven Personalization Solution: AiDE UX
- Best AI-driven Automated Testing Solution: AiDE QE
- Best AI-powered Customer Insights Solution: AiDE Conversational Insights
- AI-Driven Threat Detection: AiDE Shield
- Most Innovative Artificial Intelligence Tool for Customer Service: AiDE Chat
- Bronze Award:
- Best AI-based Knowledge Management Solution: AiDE Academy
- ValueLabs hat mehr als 7.000 Beschäftigte weltweit.
- Das Unternehmen verfolgt einen „Service-as-Software“-Ansatz zur Transformation manueller Prozesse in intelligente Systeme.
- ValueLabs hat volle Produktionskapazität erreicht, während 87 Prozent der Unternehmen noch in der Pilotphase von KI sind.
- Das Unternehmen wurde 1997 gegründet und unterstützt Organisationen bei der Umstellung auf KI-gestützte Geschäftsmodelle.
- AiDE® fungiert als Betriebssystem für intelligentes Arbeiten in Technik, Betrieb und Geschäftsfunktionen.
- ValueLabs hat einen Kunden-NPS von 90 und einen Mitarbeiter-NPS von 80.
Source 2 (https://globeeawards.com/artificial-intelligence/winners/):
- **Artificial Intelligence Company of the Year**
- **Gold Winner**: ValueLabs, Hyderabad, India
- Saved 500,000 person-hours in 75 days through AiDE®
- **Silver Winner**: SysAid, Tel Aviv, Israel
- SysAid Copilot: AI-Driven Support for Modern ITSM
- **Bronze Winner**: VNG Corporation, Ho Chi Minh City, Vietnam
- Driving AI commercialization with SEA’s first large-scale AI Cloud
- **Artificial Intelligence Service Provider of the Year**
- **Gold Winner**: Ascendion, Basking Ridge, New Jersey, USA
- Redefining enterprise software to improve lives with AI
- **Bronze Winner**: Peerly Inc., Plantation, Florida, USA
- Solving a monumental industry challenge using transformative AI
- **Best Achievement in Artificial Intelligence Finance**
- **Silver Winner**: Lazza Global, Mexico City, Mexico
- Developing an AI-powered investment app that’s highly rated by clients
- **Best Achievement in Artificial Intelligence Operations**
- **Gold Winner**: ValueLabs, Hyderabad, India
- Day-one productivity, improved customer satisfaction & revenue with reduced costs
- **Bronze Winner**: Epique Realty, Houston, Texas, USA
- Empowering agents with integrated AI solutions transforming real estate
- **Best AI Integration into Existing Systems**
- **Gold Winner**: WalkMe, San Francisco, California, USA
- Universal AI assistance that meets every employee with context & action
- **Best AI Platform**
- **Gold Winner**: ValueLabs, Hyderabad, India
- Enterprise GenAI platform delivering 40% efficiency for 300+ global enterprises
- **Best AI-driven Personalization Solution**
- **Gold Winner**: ValueLabs, Hyderabad, India
- Delivered 2x boost in click-through rates and conversions
- **Bronze Winner**: Peerly Inc., Plantation, Florida, USA
- AMP AI: Redefining personalized engagement at scale
- **Best Artificial Intelligence Service Provider of the Year**
- **Gold Winner**: Perficient, St. Louis, Missouri, USA
- Delivered scalable, responsible AI solutions driving measurable business impact
- **Best Innovation in Artificial Intelligence Products and Services**
- **Gold Winner**: Vcinity, San Jose, California, USA
- Up to 99% faster remote data access for AI
- **Bronze Winners**:
- Concentrix, Newark, California, USA
- Refactoring content for optimal Gen AI performance
- Peerly Inc., Plantation, Florida, USA
- Setting a new standard for ethical, scalable AI communication
- **Best Use of AI in Customer Service**
- **Gold Winner**: Simply Contact, Warsaw, Poland
- AI-Powered Voice Assistant solves 100% of calls in 30 seconds
- **Silver Winner**: AssisTT, Istanbul, Turkey
- Quality AI: Revolutionizing call assessment with accuracy, efficiency, and scale
- **Bronze Winner**: Cornerstone OnDemand, Santa Monica, California, USA
- Achieved 98% increase in self-service success
- **Best Use of AI in Finance**
- **Silver Winner**: Smarsh, Portland, Oregon, USA
- AI ensures financial institutions adapt to changing regulations
- **Innovation of the Year in Artificial Intelligence**
- **Gold Winner**: Agora, Santa Clara, California, USA
- Ultra-low latency AI voice interactions at global scale
- **Silver Winner**: rankingCoach GmbH, Köln, Germany
- Revolutionized SMBs’ digital marketing with AI-driven all-in-one platform
- **Bronze Winner**: Peerly Inc., Plantation, Florida, USA
- The untapped potential of texting solved with transformative AI
- **Top Artificial Intelligence Vendor of the Year**
- **Silver Winner**: Tenor, San Francisco, California, USA
- Making managers more effective with an unprecedented AI-enabled approach
- **Artificial Intelligence Startups of the Year**
- **Gold Winner**: Aizip, Inc., Cupertino, California, USA
- Revolutionizing on-device AI with robust, efficient, high-performance models
- **Silver Winner**: afina DMP, Ajman, UAE
- AI-powered data monetization boosting operator revenue by 20%
- **Business Philanthropist of the Year**
- **Gold Winner**: Chargebacks911, Tampa Bay, Florida, USA
- Leading the charge against youth illiteracy & supporting hundreds of charities
- **Artificial Intelligence Content Marketing**
- **Silver Winner**: Peerly Inc., Plantation, Florida, USA
- AMP AI: Ethical approach to AI-powered content
- **Artificial Intelligence Digital Marketing**
- **Gold Winner**: afina DMP, Ajman, UAE
- AI-powered data monetization boosting operator revenue by 20%
- **Artificial Intelligence Product Launch**
- **Gold Winner**: Meta, Menlo Park, California, USA
- Click-to-message down-funnel ads based on AI including an AI privacy-preserving framework
- **Artificial Intelligence Research Publication**
- **Silver Winner**: Srinivasa Chakravarthy Seethala, Prosper, Texas, USA
- Impact in AI-driven data engineering, Big Data solutions
- **CEO of the Year – Artificial Intelligence**
- **Gold Winner**: Pricefx, Chicago, Illinois, USA
- Ronak Sheth drives nearly 60% growth in recurring revenue
- **Artificial Intelligence Audit Professional of the Year**
- **Gold Winner**: Hilton Worldwide Holdings Inc., Los Angeles, California, USA
- Defining global security audit standards for Generative AI
- **Artificial Intelligence Compliance & Assurance Professional of the Year**
- **Gold Winner**: LexisNexis, Buffalo, New York, USA
- AI-powered compliance tools transforming SEC filings for legal efficiency
- **Artificial Intelligence Continuous Improvement Expert of the Year**
- **Gold Winner**: Gainwell Technologies, Irving, Texas, USA
- Document Processing as a Service (DPaaS)
- **Artificial Intelligence Entrepreneur of the Year**
- **Gold Winner**: Bluwhale AI, Taipei, Taiwan
- Entrepreneur with three enduring AI startups going strong
- **Artificial Intelligence Executive of the Year**
- **Gold Winner**: Neuron7, San Jose, California, USA
- Founding technology head growing from 0 to 300M in 4 years
- **Artificial Intelligence Optimization Expert of the Year**
- **Gold Winner**: Torc Robotics, Manchester, New Hampshire, USA
- Optimized AI model for L4 autonomous truck on edge hardware
- **Artificial Intelligence Professional of the Year**
- **Gold Winner**: Walmart Global Tech, Sunnyvale, California, USA
- Machine Learning Engineering, scalable AI solutions, NLP & personalization, ethical AI
- **Artificial Intelligence Project Lead of the Year**
- **Silver Winner**: Nikita Chawla, Coppell, Texas, USA
- Revolutionized customer experience with AI-driven chatbot
- **Artificial Intelligence Strategist of the Year**
- **Gold Winner**: Meta, Menlo Park, California, USA
- Pioneering strategy behind the future of recommendation systems
- **Artificial Intelligence Leadership Achievement**
- **Gold Winner**: BigCommerce Inc., San Francisco, California, USA
- GenAI based SaaS solutions for e-commerce
- **Artificial Intelligence Technology Innovation Achievement**
- **Gold Winner**: Amazon Robotics, Seattle, Washington, USA
- Scientist behind the robotic AI that picks billions of packages
- **Artificial Intelligence Technology Leadership Achievement**
- **Gold Winner**: BigCommerce Inc., San Francisco, California, USA
- GenAI based SaaS solutions for e-commerce
- **Artificial Intelligence Achievement of the Year**
- **Gold Winner**: Saisuman Singamsetty, San Antonio, Texas, USA
- AI excellence delivered: research-driven, patent-protected, globally validated innovations
- **Best AI-based Advertising Solution**
- **Silver Winner**: Demandbase, San Francisco, California, USA
- Supercharges B2B advertising ROI with AI-powered campaign outcomes
- **Best AI-based Customer Experience Solution**
- **Gold Winner**: Talkdesk, Palo Alto, California, USA
- Harnessing agentic and generative AI to transform business-customer interactions
- **Best AI-based Data Management Solution**
- **Silver Winner**: Concentrix, Newark, California, USA
- Delivering actionable AI across a partner network
- **Best AI-based Digital Transformation Solution**
- **Gold Winner**: Automation Anywhere, San Jose, California, USA
- Agentic AI drove +56 NPS, 9.4 CSAT, 83% efficiency gain
- **Best AI-based Fraud Detection Solution**
- **Silver Winner**: Bijo Benjamin Thomas, Seattle, Washington, USA
- Senior Applied Scientist ML Catalog Abuse Detection Expert
- **Best AI-based Human Resources Solution**
- **Silver Winner**: Arjun Singh, Bothell, Washington, USA
- Reduced recruiter time in initial candidate screening by 75%
- **Best AI-based Knowledge Management Solution**
- **Gold Winner**: Yapı Kredi, Istanbul, Turkey
- KUVARS: Gen AI-powered knowledge and document life cycle management
- **Best AI-based Legal Solution**
- **Silver Winner**: Rocket Lawyer, San Francisco, California, USA
- Rocket Copilot – Helping SMBs with logo creation for free
- **Best AI-driven Automated Testing Solution**
- **Gold Winner**: ValueLabs, Hyderabad, India
- 60% cost savings with bullet-proof quality powered by AI
- **Best AI-driven Content Creation Solution**
- **Silver Winner**: Concentrix, Newark, California, USA
- Transforming content for seamless AI integration
- **Best AI-driven Customer Service Solution**
- **Gold Winner**: DreamAI, San Diego, California, USA
- Empowering businesses with conversational AI solutions
- **Best AI-driven E-commerce Solution**
- **Gold Winner**: Republic National Distributing Company (RNDC), Grand Prairie, Texas, USA
- AI-driven eRNDC simplifies online alcohol purchasing, earns $1B annual revenue
- **Best AI-driven Research and Development Solution**
- **Gold Winner**: LexisNexis Legal & Professional, New York, New York, USA
- Nexis+ AI: Industry’s largest collection of Gen AI-approved news datasets
- **Best AI-powered Business Intelligence Solution**
- **Silver Winner**: Concentrix, Newark, California, USA
- Provides a 360-degree strategic customer view
- **Best AI-powered Cloud Computing Solution**
- **Silver Winner**: Atlantic.Net, Orlando, Florida, USA
- Advanced AI cloud solutions as an NVIDIA partner
- **Best AI-powered Compliance Solution**
- **Gold Winner**: 4CRisk.ai, Redwood Shores, California, USA
- AI accelerates compliance efforts 50x faster than humans alone
- **Best AI-powered Customer Insights Solution**
- **Gold Winner**: ValueLabs, Hyderabad, India
- Achieved 40% faster time-to-insight
- **Best AI-powered DevOps Solution**
- **Gold Winner**: Copado, Chicago, Illinois, USA
- Transforms business application delivery with AI agents
- **Best AI-powered Pricing Optimization Solution**
- **Gold Winner**: Pricefx, Chicago, Illinois, USA
- Delivers comprehensive AI optimization
- **Best AI-powered Recruitment Solution**
- **Gold Winner**: SmartJobBoard, Boulder, Colorado, USA
- Transforming associations, nonprofits & government career centers with AI solutions
- **Best AI-powered Sentiment Analysis Solution**
- **Silver Winner**: Concentrix, Newark, California, USA
- Leading customer feedback platform infused with AI capabilities
- **AI Tools for Vulnerability Assessment and Management**
- **Gold Winner**: Tenable, Columbia, Maryland, USA
- AI-powered vulnerability management
- **AI-Based Security Information and Event Management (SIEM)**
- **Gold Winner**: Gurucul, El Segundo, California, USA
- AI-driven SIEM pioneering advanced threat detection
- **AI-Driven Data Protection Solution**
- **Gold Winner**: Redactable, New York, New York, USA
- Revolutionizing document security with AI redaction technology
- **AI-Driven Threat Detection**
- **Gold Winner**: ValueLabs, Hyderabad, India
- 30% reduction in mean time to detect & threat hunting
- **AI-Based Content Management Solution**
- **Gold Winner**: Progress, Burlington, Massachusetts, USA
- Integrating Gen AI directly into content editor UIs
- **AI-Based Customer Relationship Management Solution**
- **Gold Winner**: Cisco Systems, Inc., Morrisville, North Carolina, USA
- Revolutionizing collaboration with personalized AI assistance
- **AI-Based IT Automation Solution**
- **Silver Winner**: Tata Consultancy Services Limited, Argyle, Texas, USA
- Process automation & machine first delivery model
- **AI-Based IT Cost Management Solution**
- **Gold Winner**: Galorath Incorporated, Long Beach, California, USA
- SEERai transforms project planning with generative AI cost estimation
- **AI-Powered Customer Feedback Analysis Solution**
- **Silver Winner**: Concentrix, Newark, California, USA
- Overcoming challenges managing customer feedback at scale
- **AI-Powered Problem Management Solution**
- **Silver Winner**: Barclays, New Jersey, USA
- AI-powered chatbot revolutionizing market analysis and decision-making efficiency
- **AI Training Platform of the Year**
- **Gold Winner**: Breach Secure Now, Morristown, New Jersey, USA
- Ongoing employee-focused AI education optimizing awareness, security, and productivity
- **Emerging Artificial Intelligence Technology in Blockchain**
- **Gold Winner**: Bluwhale AI, San Francisco, California, USA
- Unlocking scaling of AI agents and models on blockchains
- **Automotive Artificial Intelligence Solutions**
- **Gold Winner**: Cruise (part of General Motors), San Francisco, California, USA
- Achieved 100x speedups, saving $85M and 191 MWh/day in autonomous driving
- **Enterprise-Level Artificial Intelligence Solutions**
- **Gold Winner**: WalkMe, San Francisco, California, USA
- AI made universal for enterprise success
- **Media & Entertainment Artificial Intelligence Solutions**
- **Gold Winner**: Xperi Inc., Calabasas, California, USA
- DTS Clear Dialogue solving common issues for television watchers
- **Professional Services Artificial Intelligence Solutions**
- **Silver Winner**: Arjun Singh, Bothell, Washington, USA
- Reduced recruiter time in initial candidate screening by 75%
- **Real Estate Artificial Intelligence Solutions**
- **Silver Winner**: Epique Realty, Houston, Texas, USA
- Empowering agents with integrated AI solutions
- **Most Innovative Artificial Intelligence Application in Legal Services**
- **Gold Winner**: Laurel, San Francisco, California, USA
- Delivering measurable profit and growth to legal firms
- **Most Innovative Artificial Intelligence Platform**
- **Gold Winner**: IBM, New York, New York, USA
- Convergence of expertise and software changing consulting forever
- **Most Innovative Artificial Intelligence Product for Real Estate**
- **Silver Winner**: Epique Realty, Houston, Texas, USA
- Empowering agents with integrated AI solutions
- **Most Innovative Artificial Intelligence Solution in Entertainment and Media**
- **Gold Winner**: Xperi Inc., Calabasas, California, USA
- DTS Clear Dialogue solving common issues for television watchers
- **Most Innovative Artificial Intelligence Tool for Customer Service**
- **Gold Winner**: ValueLabs, Hyderabad, India
- Achieved 90% deflection rates with improved customer satisfaction (CSAT)
Source 3 (https://www.ao-itc.de/kuenstliche-intelligenz-im-alltag-trends/):
- Emotionale Unterstützung durch KI wird 2025 an erster Stelle der Nutzung stehen.
- 18 zentrale KI-Trends prägen das Jahr 2025, basierend auf einer Studie des AI Hub Frankfurt und statworx.
- Über 60 internationale Experten haben die Trends identifiziert, die Themen wie Edge-AI, nachhaltige Modelle und autonome Systeme abdecken.
- Experten warnen vor einer möglichen KI-Blase, bei der Investments die realen Gewinne übersteigen könnten.
- Hyperpersonalisierte KI-Agenten entwickeln sich zu digitalen Zwillingen, die:
- Informationsfluss filtern und priorisieren
- Aufgaben intelligent planen
- Proaktive Empfehlungen aussprechen
- Datenschutz und Ethik in der KI rücken stärker in den Fokus, mit Empfehlungen für:
- Datenminimierung und Verschlüsselung
- Erklärbare Algorithmen
- Regelmäßige Pen-Tests und Audits
- Unternehmen müssen die Privatsphäre wahren, ohne die Funktionalität einzuschränken.
- Zukünftige Entwicklungen in der KI umfassen:
- Intuitivere Benutzeroberflächen
- Verbesserte Sprachverarbeitung
- Erweiterte Emotionserkennung
- Tiefere Integration in Smart-Home-Geräte
- Berichte prognostizieren eine nahtlose Verschmelzung von KI-Funktionen in Alltagsprozesse.
- Herausforderungen umfassen ethische Fragen zur Datennutzung und Diskriminierung durch verzerrte Trainingsdaten.
- Die Balance zwischen Innovation und Verantwortung wird entscheidend für die Integration von KI in den Alltag sein.
- FAQ:
- Hyperpersonalisierte KI-Agenten können durch Verschlüsselung und transparente Datenrichtlinien sicherer gemacht werden, kontinuierliche Audits sind jedoch notwendig.
- KI-Systeme können Emotionen erkennen, erleben jedoch keine eigenen Gefühle.
- KI wird menschliche Therapeuten wahrscheinlich nicht ersetzen, sondern kann diese ergänzen und entlasten.